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Jason was polite and informative. He expressed care and completed the job expeditiously.
Response from John the Plumber:
Glad Jason took care of you start to finish. Around here, we believe good manners and good plumbing should come as a package deal.
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Response from John the Plumber:
Short and sweet, like how we wish plumbing jobs always went. Thanks for the love!
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“Mark was very friendly and took the time to clearly explain the situation and his recommended solution. He wasn’t pushy at all, and I truly appreciated his approach. I highly recommend Mark!”
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The service tech was very knowledgeable and took the time to discuss each of the repairs needed. thank you
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Incredible service, from start to finish.
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John the Plumber has been the only plumbing service I have used for close to 15 years. They are dependable and provide excellent service and pricing. Gary and Reese are really nice guys in addition to being excellent plumbers. They are very knowledgeable and take the time to answer questions. I highly recommend John the Plumber as a company and Gary and Reese as excellent plumbers!
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John and Gary did excellent work, providing quick service at a great price!
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I’ve been a craftsman my whole life and have always taken great pride in my work. I was super impressed with your crews work and professionalism. I will definitely spread the word and send work your way. You all should be proud of what you do.
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Had faulty faucet replaced under warranty. Service was very timely and professional.
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Shane was able to quickly determine the source of the cold water blockage and fixed it. He was very professional and friendly.
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Bladimir shown excellent knowledge about the require job. He was flexible with different payment plans and jobs. Estimate done well. I had decided to do small work and I couldn’t be more happier with the outcome.
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Upon arrival I was shown the son’s upstairs bathroom toilet that was clogged. I noticed an excessive amount of toilet paper. I used the closest auger to clear the stoppage. After clearing the stoppage I flushed the toilet several times, and everything is flushing good.
Customer requested an estimate for the installation of a wall-mounted water fountain he had purchased. *After inspecting the existing wall and the fountain unit, I informed the customer that both the water supply and drain lines would need to be relocated to match the template specifications of the fountain. *Explained that after rerouting the lines, a drywall technician would be required to repair the wall before installation could proceed. *Upon review of the scope and additional work involved, the customer chose not to move forward with the installation of that particular unit. *Discussed alternative options, and the customer decided to go with a recessed in-wall bottle filler, which would not require moving the existing plumbing lines. *Provided an estimate for the installation of the new recessed bottle filler. *Customer advised he would purchase the unit and contact us once ready to proceed.
Upon arrival customer wanted water heater replaced due to age. Water heater was 10 years old and had a corroded dielectric nipple on top of tank. We removed and replaced 50 gallon 4500 watt water heater with new 40 gallon Rheem tanked unit .We will placed in new pan and repiped t/p relief. Water heater is backed with a 6 year parts and labor warranty. After installation we tested for proper functionality. Thank you for calling John The Plumber -Shane
Met with owner to discuss issues with kitchen sink. Will schedule Don for Tuesday at 10:00 for repairs
Removed old water heater. Installed new 28gal low 3500w Rheem water heater with pans and electric switch with hard wired. Needs permit. Tested good.
*Service Report: Water Fountain Leak Inspection *Location: Water fountain next to men’s restroom *Issue: Water leak *Findings: Upon inspection, I found that the leak was originating from the internal components of the water fountain. The supply line and the drain were both inspected and confirmed to be in good condition, with no signs of leakage. *Recommendation: Due to the internal nature of the leak, repair is not feasible. I recommended a full replacement of the water fountain unit. *Next Steps: I provided the customer with a replacement estimate. The customer will forward the estimate to the school’s management for approval and will contact our office once a decision has been made.
Inspection Report – Water Heater Installation Performed an inspection on the newly installed water heater located inside the kitchen cabinet. Per the customer's request, the unit was turned on for evaluation. The water heater was found to be operating correctly with no issues observed. The customer inquired about cloudy water when filling a glass. Upon inspection, it was determined that the cloudiness was caused by air introduced through the faucet aerator. This is a normal occurrence, and the water cleared up within approximately one minute.
Upon arrival to the location, I met with Dennis who was waiting on my arrival. I asked if he was ready for me to shut the water off, he gave me the green light and took me to the bathroom and handed me the cartridge. Pfister had sent him a new shower cartridge as his was currently not closing all the way and dripping. Moreover, I removed the cartridge and installed new one. I adjusted the temperature to the same setting as the previous and checked for leaks by turning water back on. Hence, Dennis also observed the new cartridge holding as we watched it for a few minutes. All is operating accordingly at the moment. Tech will install customer supplied cartridge
Second Floor Master Bathroom Renovation Scope The customer has requested the installation of a 60" x 31" white Roman-style drop-in tub with a 16" depth. The existing motor located in the right-side vanity is to be removed. Estimate to supply and install Kohler hot and cold valves, to be paired with customer-supplied chrome trim (Model: T14428-4-6-CP. estimate to supply sooner tub and install or customer supplied tub with install. Customer is not requiring us to pull permit. Per property management.
Upon arrival the homeowner has only one bathroom. The tub and toilet were backed up. I went on the roof and ran 60 feet of cable to clear the stoppage. After the stoppage was cleared I ran all of the fixtures in the bathroom including filling the tub up 3 times. Everything is draining and flushing good now the homeowner was present when I was running the water, and let me know that everything was draining properly before the stoppage. I will be providing an estimate for a descaling and hydro jetting of the main sewer line including the installation of a clean out.
Upon arrival to the location, I met with Dan who opened the door and showed me inside. I asked if he was aware of my visit today. He mentioned yes, I was there to check the water heater. I confirmed and added we also offer a whole home evaluation of the plumbing system, which he declined. Moreover, I checked the water heater which was in great condition, water was hot enough for Dan, no complaints. In addition, he did show me a hose bib that was corroded out back. Furthermore, I told him I’ll get him a couple options which he approved one of the two. I then got what was needed and began making the necessary repairs. Hence, i had to wait for glue to dry afterwards, and i checked for leaks, and no leaks were detected. In conclusion, I showed dan the work, and collected payment, all is well at the moment. Install premium Wolverine Brass ball valve hose bib w/ SS handle WOLVERINE BRASS MAKES THE HIGHEST QUALITY HOSE BIBS, THIS STYLE OF HOSE BIB MAKES TURNING THE WATER ON AND OFF EASY
Performed complimentary 6 month evaluation.During the evaluation, I identified the following issues and needs: Water heater replacement required Emergency shut-off valve needed for the master bathroom toilet Bidet installation requested Provided the customer with estimates for all three recommendations. The customer opted to proceed with the installation of the emergency shut-off valve only. Completed the installation and thoroughly checked all work for leaks and proper function. Everything is operating as expected.
CCN : 7E22-A3KU Serial # 4201506 DUE IN BSI 08/23 YEARLY
CCN : 3N47-M9YT SN: A64542 DUE 10.15 YEARLY
CCN : 7A63-Y5FA SN: 2917200 DUE 10.23 YEARLY